Service 02

Human Resources Advisory.

At thirty people the founder still knows everyone’s name and decides every hire. At a hundred and fifty that same instinct quietly becomes the bottleneck, attrition climbs, roles blur, and nobody can say who owns what. We build the people structure that lets the business grow past the founder’s memory, without turning into an HR bureaucracy nobody respects.

Book a discovery call
Regretted attrition 9.4% Tracked by team and tenure, reviewed every quarter.
Roles with a clear owner 100% Every seat mapped to one accountable person.
Span of control 1:7 Manager to report ratio, sized to the work.
Goals tied to a review 92% KRAs that actually show up in the appraisal.
What this is

People decisions you can defend.

HR in most growing Indian firms is payroll, leave records, and whoever the founder trusts to handle exits. That works until it doesn’t. The good people start leaving for reasons nobody documented, two managers think they own the same function, and a promotion gets made on loyalty because there was no other basis to make it on. None of that is a software problem. It’s a structure problem.

We don’t run your HR department and we don’t sell you an HRMS. We build the layer above the admin: a workforce plan tied to the actual business plan, an org structure where every role has one owner, a leadership bench that isn’t three deep on the founder, a performance system people take seriously because it’s tied to something real, and the engagement work that keeps your best people from quietly updating their CVs.

If you’re restructuring after a funding round, integrating a team post-acquisition, or professionalising a family-run business so the next generation inherits an organisation rather than a set of personal relationships, this work is the spine of it. Better to design the structure deliberately than to discover it the day a key person resigns.

What we solve

The problems we usually walk into.

If three of these describe your last six months, the people setup has outgrown the one that worked when you were forty people.

01

Good people leaving quietly

Attrition is climbing in the roles you can least afford to lose, and the exit interviews say “personal reasons” because nobody asked the real question earlier.

02

Nobody owns what

Two managers think they run the same function, three things have no owner at all, and the org chart is whatever the founder remembers that week.

03

The bench is one person deep

Take the founder or one or two key leaders out for a month and the business stalls. There is no second line and no plan to build one.

04

Appraisals nobody believes

Reviews happen once a year, everyone gets “meets expectations,” increments are flat, and the form has no bearing on who actually gets promoted.

05

Hiring by gut, paying by guess

Roles get filled by referral and pay set by negotiation, so two people doing the same job sit two bands apart and nobody can explain why.

06

Restructuring with no map

A funding round, a merger, or a cost reset means the structure has to change, and there’s no view of what it should become or how to get there without losing the wrong people.

Our approach

How we actually build it.

Typically fourteen to twenty-two weeks, with your HR lead or the founder’s right hand inside the work from week one, so the structure doesn’t leave when we do.

Step 01 01

People audit

We map the real org against the real work, who owns what, where attrition concentrates, where the bench is thin, what the appraisal actually drives. Interviews, not a survey tool.

Step 02 02

Design the structure

Workforce plan tied to the business plan, a role map with one owner per seat, a competency and pay framework, and a leadership bench plan. Built for your business, not a template.

Step 03 03

Install the systems

KRA framework, a review cadence people take seriously, hiring and onboarding standards, and the engagement rhythm that surfaces problems before the resignation does.

Step 04 04

Coach & hand over

We train your HR lead or hiring manager line to run it, help you hire an HR head if you need one, and step back to quarterly check-ins once the system holds on its own.

What you get

Concrete deliverables.

Working frameworks your team runs every cycle. Nothing here is a one-off report, and nothing depends on us being in the room.

Workforce plan

Headcount mapped against the business plan, twelve to twenty-four months out, with the roles to build, the roles to hold, and the cost of each.

Org structure & role map

A structure where every function has one accountable owner, with job descriptions and reporting lines that match how the work actually flows.

Leadership bench plan

A read on where you’re one person deep, who the credible successors are, and the development path to make the second line real.

Performance & KRA framework

Goals that ladder to the business, an appraisal cycle managers can actually run, and a rating scale that means something when increments are decided.

Competency & pay bands

A grade structure and pay ranges so two people doing the same job sit in the same band, and you can defend any number to anyone.

Engagement & retention plan

What’s actually driving your best people out, the few changes worth making, and the listening rhythm that catches the next one early.

Client story
RM
Rohan Mehta MD, family-owned engineering firm
“We thought we had a salary problem. Apxe showed us we had a structure problem, three people reporting to nobody and a second line that didn’t exist. Fixing that did more for retention than any increment ever had.”
Result: Regretted attrition down 40% in three quarters
Who this is for

Fit matters more than fees.

We can’t fix people structure in a business that hasn’t found its model, and we won’t run an HR department for you indefinitely. These two lists should help you decide.

This is right if you…

  • Run a real operating business that has grown past the point where the founder can personally manage every hire and exit.
  • Are restructuring after a raise, a merger, or a cost reset, and want the people side designed rather than improvised.
  • Are professionalising a family-run firm so the next generation inherits an organisation, not a set of personal equations.
  • Have someone in-house, even part-time, who can own HR once we’ve built the system.

This is wrong if you…

  • Need day-to-day HR operations, payroll, or statutory labour compliance run. We work above that layer, not in it.
  • Want a recruitment agency. We design the hiring system and the role specs, we don’t source candidates on a fee.
  • Are hoping a new policy handbook fixes a culture problem the leadership team is actually creating. Structure reveals that, it doesn’t hide it.
  • Want someone to be your HR head on retainer forever. We build the function and hand it to a leader, internal or hired.
FAQ

Common questions.

The five questions every founder or HR head asks before a people engagement. Straight answers below.

Are you replacing our HR team?
No. Your team handles payroll, leave, statutory compliance, day-to-day operations. We build the structure above that, workforce plan, org design, performance and pay frameworks, and we work alongside whoever runs the admin. Usually we make their job clearer, not redundant.
Can you act as our HR head?
For the length of the engagement we provide the senior HR thinking you may not have yet. We don’t stay as an embedded HR head long-term. Once the system is built, most clients promote internally or hire an HR leader, and we’ll help write the spec and sit in the interviews if that’s useful.
Do you handle hiring and recruitment?
We design the hiring system, role definitions, interview structure, scorecards, onboarding, and we’ll help you scope and interview senior roles. We don’t work as a contingency recruiter sourcing candidates for a placement fee. That’s a different job and a different incentive.
Will this work in a family-owned business?
Often it’s where it matters most. The hard part is usually separating family relationships from organisational roles, and we’ll name that directly rather than design around it. We’ve done this where the founder, two siblings, and the next generation all had a stake in the answer.
How much of our time will this take?
Real access to leadership for interviews and design decisions, and one internal owner, an HR lead or the founder’s right hand, inside the work from week one. Structure decisions are leadership decisions. If we make them alone, they won’t hold after we leave.

Build the org, not just the team.